New return

Fields marked * are required. New returns wait for approval before any money moves.

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Original sale

Pick the sale the customer is returning items from.

Sale number

Customer

Type a sale number to see the sale here. Suggestions come from the Sales list.

How many items come back and what is paid out.

Items returned

Refund amount (USD)

It cannot exceed the original sale total.

Refund via

Original payment goes back to the card, UPI or bank account used at the sale.

Helps the approver decide and tells the stock team what to do.

Reason

Item condition

How is it coming back?

Contact phone

Return the items to stockSwitch off for damaged or expired goods that must be written off instead.

Optional. Shown on the return details page.

Note0/200

Customer name

Return for sale SL-00000

$0.00

Items—

Refund via—

Reason—

Good to know

New returns start as pending. Approving one refunds the customer and puts the items back in stock.
The refund and the item count are checked against the original sale.
Rejected returns stay on record but never refund anything.

Changes are saved in this browser only (no server).

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